This topic provides details on the Zencoder API error: AkamaiNetStorageFileSizeError.


We tried to upload the file to the specified Akamai NetStorage location, however Akamai terminated the connection before the upload finished. This is sometimes due to file-size limitations on the Akamai account. For instance, Akamai might reject an 11 GB file upload if the maximum file-size permitted is 10 GB.


Check the file-size limitation on the Akamai NetStorage account to make sure that the size of this output is within the account limits.

Retry this job?

Jobs with this error can be retried. Learn more about retrying jobs.