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This topic provides details on the Zencoder API error: UnexpectedResultError.


This error means there was a problem on our end. We tried processing the file, but something went wrong in the transcoding step. We'll investigate and fix the problem. Contact us if you'd like more info.

Retry this job?

Jobs with this error should not be retried. Learn more about retrying jobs.

Page last updated on 12 Jun 2020