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Getting Started
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General Information
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How Zencoder Saves Files When Uploads Fail
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Encoding Settings
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General Settings
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Encoding Guides
Audio Mapping Guide
AS-11-mxf Guide
AVC-Intra Guide
CAE Guide
Transmuxing Guide
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H.264 Advanced Guide
Supported HDR Video Formats
HEVC/H.265 Guide
Highwinds SMIL Guide
HTML5 Encoding
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HLS using fragmented MP4
iOS/Mobile Encoding Guide
Microsoft Smooth Streaming
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VP6 Advanced Guide
VP9 Guide
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Errors/Troubleshooting
Common Problems
Region Outages
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Error Codes
AkamaiNetStorageFileSizeError
ChecksumMismatchError
DimensionTooSmallError
DownloadAccessDeniedError
DownloadFailureError
DownloadTimeoutError
FileNotFoundError
FilePermanentlyMovedError
InaccurateDurationError
IncompatibleWithDynamicProfilesError
InputFileNotFound
InvalidAccessKeyIdError
InvalidAudioSettingsError
InvalidCodecCombinationError
InvalidDownloadedFileTypeError
InvalidEncryptionSettingsError
InvalidFilePathError
InvalidFormatCodecError
InvalidFrameRateError
InvalidUsernameOrPasswordError
InvalidVideoBitrateError
InvalidVideoSettingsError
NoMediaError
QuicktimeReferenceError
RemoteServerProblemError
RTMPAuthFailedError
RTMPMaxStreamsXIdReached
RTMPStreamNameAlreadyInUse
S3BucketNotFoundError
SegmentingError
SkippedSourceError
ThumbnailError
TranscodingError
Transfer::InvalidGranteeGroupURLError
Transfer::InvalidGranteeIDError
TruncatedFileError
UnableToCreateDynamicProfilesError
UnexpectedDownloadProblemError
UnexpectedFfmpegResult
UnexpectedMplayerResult
UnexpectedProgenResult
UnexpectedResultError
UnexpectedUploadProblemError
UnexpectedX264Result
UnreadableFileError
UnsupportedCodecError
UnsupportedEncodingError
UnsupportedEncryptionError
UnsupportedTranscodeCombinationError
UploadAccessDeniedError
UploadFailureError
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Known Issues
This topic lists current known issues for Zencoder.
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Page last updated on 12 Jun 2020
