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Zencoder
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Getting Started
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Overview
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Basics
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Zencoder Pricing
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Supported Video and Audio Formats
Overview: Context Aware Encoding
Getting Notifications When Videos Are Finished
How Zencoder Saves Files When Uploads Fail
Using Zencoder with S3
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Using Zencoder with Google Cloud Storage
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Encoding Settings
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General Settings
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Job Settings
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Audio Settings
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Format and Codecs Settings
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Encoding Guides
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Audio Mapping Guide
AS-11-mxf Guide
AVC-Intra Guide
CAE Guide
Transmuxing Guide
DASH Streaming and Playlists
H.264 Advanced Guide
Supported HDR Video Formats
HEVC/H.265 Guide
Highwinds SMIL Guide
HTML5 Encoding
HLS Streaming and Playlists
HLS using fragmented MP4
iOS/Mobile Encoding Guide
Microsoft Smooth Streaming
Quality-Based Encoding Modes for Streaming
VP6 Advanced Guide
VP9 Guide
Errors/Troubleshooting
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Common Problems
Region Outages
When to Retry Failed Jobs
Error Codes
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AkamaiNetStorageFileSizeError
ChecksumMismatchError
DimensionTooSmallError
DownloadAccessDeniedError
DownloadFailureError
DownloadTimeoutError
FileNotFoundError
FilePermanentlyMovedError
InaccurateDurationError
IncompatibleWithDynamicProfilesError
InputFileNotFound
InvalidAccessKeyIdError
InvalidAudioSettingsError
InvalidCodecCombinationError
InvalidDownloadedFileTypeError
InvalidEncryptionSettingsError
InvalidFilePathError
InvalidFormatCodecError
InvalidFrameRateError
InvalidUsernameOrPasswordError
InvalidVideoBitrateError
InvalidVideoSettingsError
NoMediaError
QuicktimeReferenceError
RemoteServerProblemError
RTMPAuthFailedError
RTMPMaxStreamsXIdReached
RTMPStreamNameAlreadyInUse
S3BucketNotFoundError
SegmentingError
SkippedSourceError
ThumbnailError
TranscodingError
Transfer::InvalidGranteeGroupURLError
Transfer::InvalidGranteeIDError
TruncatedFileError
UnableToCreateDynamicProfilesError
UnexpectedDownloadProblemError
UnexpectedFfmpegResult
UnexpectedMplayerResult
UnexpectedProgenResult
UnexpectedResultError
UnexpectedUploadProblemError
UnexpectedX264Result
UnreadableFileError
UnsupportedCodecError
UnsupportedEncodingError
UnsupportedEncryptionError
UnsupportedTranscodeCombinationError
UploadAccessDeniedError
UploadFailureError
UploadServerNotFoundError
UploadTimeoutError
WorkerTimeoutError
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Known Issues
This topic lists current known issues for Zencoder.
Page Contents
Page last updated on 12 Jun 2020
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