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-- VIDEO CLOUD --
Video Cloud Studio
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Video Cloud Platform APIs
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Integrations and CMS Connectors
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-- VIDEO ESSENTIALS --
Brightcove Beacon
Brightcove Live
Zencoder
-- VIDEO CLOUD ADD-ONS --
Brightcove Audience
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Home
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Getting Started
Overview
Quick Start
Getting an API Key
Output Settings
Creating Multiple Outputs
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General Information
Basics
Codecs And Formats
Encoding
File Transfers
Zencoder Pricing
Rate Limiting
Supported Video and Audio Formats
Overview: Context Aware Encoding
Getting Notifications When Videos Are Finished
How Zencoder Saves Files When Uploads Fail
Using Zencoder with S3
Using Zencoder with Azure
Using Zencoder with Google Cloud Storage
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References
API Reference
Known Issues
Product Updates
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Encoding Settings
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General Settings
Job Settings
General Output Settings
CAE Settings
Conditional Outputs Settings
Notifications Settings
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Audio/Video Settings
Audio Settings
Audio Processing Settings
Video Settings
Video Processing Settings
Broadcast Settings
Frame Rate Settings
Rate Control Settings
Resolution Settings
Segmented Streaming Settings
Transmuxing Settings
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Formats and Codec Settings
Format and Codecs Settings
AAC Settings
FLV Settings
HDR Settings
H.264 Settings
MP4 Settings
VP6 Settings
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Media Asset Settings
Captions Settings
Clips Settings
Thumbnails Settings
Watermarks Settings
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Content Protection Settings
Encryption Settings
Decryption Settings
DRM Settings
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Sources/Destination Settings
S3 Settings
Aspera Settings
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Encoding Guides
Audio Mapping Guide
AS-11-mxf Guide
AVC-Intra Guide
CAE Guide
Transmuxing Guide
DASH Streaming and Playlists
H.264 Advanced Guide
Supported HDR Video Formats
HEVC/H.265 Guide
Highwinds SMIL Guide
HTML5 Encoding
HLS Streaming and Playlists
HLS using fragmented MP4
iOS/Mobile Encoding Guide
Microsoft Smooth Streaming
Quality-Based Encoding Modes for Streaming
VP6 Advanced Guide
VP9 Guide
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Errors/Troubleshooting
Common Problems
Region Outages
When to Retry Failed Jobs
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Error Codes
AkamaiNetStorageFileSizeError
ChecksumMismatchError
DimensionTooSmallError
DownloadAccessDeniedError
DownloadFailureError
DownloadTimeoutError
FileNotFoundError
FilePermanentlyMovedError
InaccurateDurationError
IncompatibleWithDynamicProfilesError
InputFileNotFound
InvalidAccessKeyIdError
InvalidAudioSettingsError
InvalidCodecCombinationError
InvalidDownloadedFileTypeError
InvalidEncryptionSettingsError
InvalidFilePathError
InvalidFormatCodecError
InvalidFrameRateError
InvalidUsernameOrPasswordError
InvalidVideoBitrateError
InvalidVideoSettingsError
NoMediaError
QuicktimeReferenceError
RemoteServerProblemError
RTMPAuthFailedError
RTMPMaxStreamsXIdReached
RTMPStreamNameAlreadyInUse
S3BucketNotFoundError
SegmentingError
SkippedSourceError
ThumbnailError
TranscodingError
Transfer::InvalidGranteeGroupURLError
Transfer::InvalidGranteeIDError
TruncatedFileError
UnableToCreateDynamicProfilesError
UnexpectedDownloadProblemError
UnexpectedFfmpegResult
UnexpectedMplayerResult
UnexpectedProgenResult
UnexpectedResultError
UnexpectedUploadProblemError
UnexpectedX264Result
UnreadableFileError
UnsupportedCodecError
UnsupportedEncodingError
UnsupportedEncryptionError
UnsupportedTranscodeCombinationError
UploadAccessDeniedError
UploadFailureError
UploadServerNotFoundError
UploadTimeoutError
WorkerTimeoutError
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Integration
Integration libraries
100% Integration Reliability
Test Jobs and Integration Mode
Using Read-only API Keys
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Support
Brightcove Answers
Viewing the Brightcove System Status Page
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Known Issues
This topic lists current known issues for Zencoder.
Page Contents
Page last updated on 12 Jun 2020