This topic provides details on the Zencoder API error: DownloadFailureError.


This error occurs when we are unable to download a file for a reason other than Access Denied or File Not Found. If the server returns a response code, we will display it in the error message so that you can determine what happened and make any necessary updates to the file.

Retry this job?

Jobs with this error should not be retried. Learn more about retrying jobs.